When placing an order with Monty's Promotions you agree to be bound by our Terms of Trade. We will not accept verbal orders or instructions, these must all be sent my email. Once an order has been confirmed for the job to proceed, cancellation fees may apply. We are unable to accept returns of clearance items or branded items.
Express orders are available for certain products and may be subject to a surcharge. Express orders will require urgent artwork approval so you need to be available on email for this. If we do not receive a timely response from you or are unable to contact you, we will not be responsible for not meeting your deadline.
Monty's Promotions terms of trade are strictly payment in full
within seven days (7 days) from date of invoice. If no credit term has been established we will require payment upfront on confirmation of the order. Non-compliance of terms and conditions and overdue accounts will result in your account being placed on hold. Overdue accounts may incur collection costs (minimum $85 or 25% of debt) as well as any legal fees in the recovery of any outstanding monies owed. All goods remain the property of Monty's Promotions Ltd until payment in full
has been received. This clause is intended to be for the benefit of and be enforceable by our debt recovery agency under the Contracts (Privacy) Act 1993 (and amendments).
Credit card payments will incur a 3% surcharge.
Prices are subject to change without notice and all quotes are valid for 7 days.
Samples must be returned at your expense within 7 days or will be invoiced in full. We reserve the right to invoice samples in full prior to dispatch at our discretion. Clients will be reimbursed on returning goods. The goods must be in their original packaging and in merchantable folded condition or you will be charged a repacking fee of $3 per garment. Bulk orders of more than one size per garment will incur a $3 restocking fee per garment so please sample our garments if unsure. Please note that you are responsible for any freight charges on the sample order.
For printed items, we reserve the right to supply 5% above or below the quantity ordered. The actual quantity delivered will be invoiced. Once items have been branded they are non-returnable.
In most cases, there are no minimum quantities required however branding costs can be quite high for short runs. Some of our suppliers do charge a minimum order fee which covers the handling costs.
We may pass on your information to credit reporting organisations so that they can run credit checks on our behalf at any time. We may also let those organisations know if you have not paid our charges. At any time those organisations may pass on to us information about you that they hold.
We will use that information to make decisions about providing or continuing to provide you with services. Those organisations may keep any information about you that we have passed on to them and use it for the purposes of their businesses, which may include supplying it to other entities that use their services.
After contacting us, we will keep you informed on specials and promotions via quarterly newsletters. We reserve the right to announce competition winners in our newsletters and social media should you wish to enter.
Monty's reserves the right to update these Terms of Trade at any time, without formal notice.